Showing posts with label feedback. Show all posts
Showing posts with label feedback. Show all posts

Saturday, 30 January 2010

Laptop use - internet connectivity

In response to requests for increased network access we have begun investigating wireless access. We have also identified and made live a number of open access network points in the library area - these provide Internet connectivity for users requiring a web connection from their own personal laptop computers. These are signposted with a red sticker and you will also see posters around the library area. Cables can be borrowed from the enquiry desk in the Small Hall.


Stand-alone usage is also accessible wherever usable power sources are located in public areas, unless the area has been designated a quiet study area.

Friday, 18 December 2009

Improving PC provision

We're pleased to announce we have replaced PCs in the NG library areas with newly built Digitial Resource Centre PCs. These include some additional software including Endnote and are connected to the printer/photocopier.

As part of a planned programme of improving services we will be making network points live for laptop users early in January andare investigating WiFi access in this area, follwoing feedback from users.

Wednesday, 18 November 2009

You Said - We Did

Thanks for feedback received so far. Some things that we've done over the last couple of weeks are:

- placed signs in readings rooms reminding users that eating and drinking and not allowed and of the need for quiet conversation only.
- we now have both till and card machine available, so you add photocopying/printing credit to your card and pay fines on any library floor
- we will soon be stocking supplies of pens and library bags and other merchandise
- we hope to replace PCs in the NG rooms soon with new machines that can be linked to the Senate House Library printing system.

Please do keep us informed about any improvements we can make

Thursday, 5 November 2009

Your feedback!!! 6 weeks later

Its now over 6 weeks since we re-opened within the Senate House Library. We're largely settled in to our new space now, though a few small snagging problems remain. We'd like to hear your feedback on what you think of the changes, anything positive of course, but also anything that still needs fixing or improvement.

If you're in the Library feedback forms are available at all service points - otherwise add a comment or please email your thoughts to icommlib@sas.ac.uk.

A summary of any comments and our responses will follow on this blog